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• ★ ★ ★ ★ ★

  Used their services last month (Aug 2014) and I cannot say enough about this Funeral Home. From start to finish they were extremely helpful and professional. Heather walked us through everything in a calm and compassionate way. She is the very best and I thank her for everything she did for us. Our family member looked great, the rooms and service was just beautiful. Thank you Palms West for making a difficult time in our lives a bit easier.

  Added June 03, 2017 by Tammy Buonvicino
• ★ ★ ★ ★ ★

  Thank you to Heather and all the staff at Palms West Funeral Home. I cannot say enough about how great and professional they were. We thought we were going to need a closed casket funeral because of my mother's illness, cancer really robs you of everything. But they did such a wonderful job with her and she looked absolutely beautiful. Thank you again, the whole experience was painless.

  Added November 03, 2016 by Johanne Adams
• ★ ☆ ☆ ☆ ☆

  This company is a scam artist, and refuses to pay there merchants for services rendered , so buyer beware. If they treat us this bad, i can just imagine how they treat everything else.

  Added October 08, 2016 by A Google User
• ★ ★ ☆ ☆ ☆

  The viewing room was too large for a very small group of mourners (we were not asked about this). It was cavernous. The room temperature was very cold (we were not asked if the room was an okay temperature).
  The deceased was shipped in from out of state. At the viewing at Palms West there was nothing done (or poorly done) to the deceased to assist in the viewing. Poorly done morticians makeup.
  At the end of the viewing the woman (Heather) who spoke to our group regarding the procession to the cemetery bordered on insulting. She spoke in a condescending tone and smiled throughout her 'announcement.' It felt as though she was talking to 5 yr olds.
  I was embarrassed for her and the out of state people who paid a very high price for this funeral.
  I have been to many funerals and this felt like we were just a number. Sign the check. Bye.
  Also, there are plenty of quality florist in PBC use them, not the PWFH florist, Misty's.

  Added August 28, 2016 by T Mahler